About The Care Center

What sets one home medical equipment company apart from the rest? The type, quality, and amount of equipment and services offered? The friendliness of the staff? Convenient hours of operation? Customer service? Timeliness? Accreditation? Certainly these things are important and form an integral part of our normal business practices. But every company makes these promises, whether they are true or not. After awhile it's easy to just tune it all out. Marketing and advertising are supposed to be tools to make the public aware of what a company offers. All too often, however, they have become a way of using fluff to turn the publics' attention away from what a company doesn't offer.

So how can we tell you about ourselves without simply the same old clichés? What truly sets THE CARE CENTER apart from the others? It is what you find when you get past the expected externals that everyone else claims to offer. It is the basic, old fashioned, tried and true values and attitudes - like dedication, trust, compassion, loyalty, commitment, etc. - that drive the services that we provide. It is taking a call or delivering a product when it is convenient for the customer, even if it isn't for us. It is answering a page at 9:00 on a Saturday morning when our on-call staff member has just sat down with a cup of coffee to read the newspaper. It is changing our Sunday afternoon plans because Mrs. Jones is being discharged from the hospital and needs equipment. But that's what we are here for. We are here to serve you. That's why we have been the premier choice for home medical equipment in downstate Connecticut for nearly 20 years - with very little marketing!